Policy

Warranty

Warranty coverage by product type and claim basics for early failures.

Axis Sporting LLCsupport@axissporting.comMonday-Friday, 9:00 AM-5:00 PM ET
Coverage90-day accessories warranty and 1-year limited equipment warranty
What helpsOrder number, SKU, photos, and issue timing
StorageNormal home-gym use and proper care

Policy notes

Photos, SKU, and issue timing.

Use clear photos, the SKU, the order number, and storage notes when asking about warranty coverage.

Claim basics

SKU, order number, issue timing, and clear photos of the affected area.

Coverage check

Coverage depends on normal home-gym use, product care, and the exclusions listed here.

Next step

The answer may be repair guidance, replacement handling, or another product-specific reply.

Coverage

90-day accessories warranty and 1-year limited equipment warranty

What Is Covered

Coverage applies to defects in materials or workmanship under normal home-gym use. Examples include failed stitching, faulty buckles, broken collars, or structural defects that appear during normal training.

What Is Not Covered

Coverage excludes cosmetic wear, rust from improper storage, commercial facility abuse, overloaded products, unauthorized modifications, and damage caused by dropping products outside their intended use.