Have the order number and checkout email ready.
Support
Order help, returns, and warranty.
Contact Axis Sporting for order status, fit help, delivery, returns, warranty, and billing. A useful first note includes the order email, product code, and a photo when something arrived wrong.
Delivery & trackingTracking updates go to the order email. Larger items can scan separately.
Returns & exchangesKeep unused gear clean, complete, and ready for inspection.
WarrantyPhotos, product code, order email, and storage notes help us understand the issue.
Start here
Start with the order, the item, and what changed.
Include the product name, SKU, and how the item will be used in your setup.
Attach photos of the item, packaging, and the issue you are seeing.
Request type
Tell us what happened.
Include the order number, product name or SKU, and a short note about the issue.
- Delivery question
- Order number, checkout email, and the item or carton in question.
- Return request
- Order number, item condition, packaging status, and reason for the return.
- Warranty
- Order number, SKU, photos, storage notes, and how the issue appeared.
- Billing help
- Charge date, checkout email, and the AXIS SPORTING charge label.
Hours
Monday-Friday, 9:00 AM-5:00 PM ET
Email is best for order, return, and warranty questions.Merchant name
Axis Sporting LLC
Listed as the seller for Axis Sporting orders.